Frequently Asked Questions
Everything you need to know about shopping with Outback Toys
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the country.
Do you offer international shipping?
Yes, we ship our fashion collections worldwide. International delivery times vary by destination, usually ranging from 7 to 21 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.